Support
How can we help?
For the quickest help, use the private support form inside Garden Logbook. It includes the account context needed to investigate your request.
Last updated 6 August 2026
Support from inside the app
Open Tools → Support, describe what happened and submit the form. Please do not include passwords, payment-card details or API keys.
Cannot sign in?
Use “Reset password” on the sign-in screen and check your spam or junk folder if the message is delayed. If you still cannot access your account, email support@getgardenlogbook.com from the address associated with your account.
Include useful details
Tell us which device and browser you were using, what you expected to happen, what happened instead and approximately when it occurred. A screenshot can help, but remove anything private first.
Account and privacy requests
For account deletion, data access, correction or privacy questions, email support@getgardenlogbook.com. We may need to verify that you control the account.